FAQs
Frequently
Asked
Questions

Encore Cleaning - Why Us?

What commercial cleaning does Encore do?

We are a leading commercial cleaning company in Canberra and have extensive experience cleaning offices, schools, gyms, medical facilities, body corporates, clubs, retail premises, and other commercial businesses.

What commercial cleaning services does Encore provide?

We provide all general commercial cleaning, carpet and upholstery cleaning, pressure washing, tile and grout cleaning, and window washing. We also offer a 24/7 call out service for emergencies such as water damage.

We are always happy to tailor our services to meet our clients’ needs. To chat with us about a solution for your business, simply get in touch.

Does Encore Commercial Cleaning Services operate in my area?

We currently offer commercial cleaning services in Canberra and immediate surrounds.

What is the best way to contact Encore Commercial Cleaning Services?

Whatever way suits you! We have a contact form or you can call or text 0428 633 335 or email david@encorecleaning.com.au.

What hours does Encore Commercial Cleaning Services operate?

We clean 24 hours a day, 7 days a week, 52 weeks of the year.

Whether you want your business cleaned at midnight or midday, we can arrange it for you.

How frequently can/should I have my commercial premises cleaned?

We can guide you on how often your premises should be cleaned to achieve the level of hygiene you need for your business.

If you operate a facility that is rarely used you may wish to book us for a 30 minute clean once a month. For offices and venues, you could ask us to clean the premises daily, or multiple times each week.

Do I need to supply equipment or chemicals?

No. Encore Commercial Cleaning Services is fully equipped to service your premises. We can bring equipment each time we clean, or store our equipment on site if space is provided.

Do you sell bathroom consumables and supplies?

Yes. We can provide all commercial bathroom supplies such as toilet paper, hand towels, soap, sanitiser, garbage bags, deodorisers, air fresheners and sanitary bins.

How do I get a quote?

Contact us to ask for a quote. We will arrange a time to meet you on site so we can discuss the services you need. We will then provide a quote by email.

You don’t need to tell us if we have won your business or not, and we will never harass you for an answer.

If we accept your quote, how do we get started?

Simply send us an email or give us a call. We can start on short notice for most jobs (generally in 48 hours).

We do not require any contracts as we understand that it’s our performance that determines how long you retain our services.